Workplace Violence Policy Vs. Self-Defense

The termination of a Starbucks barista named Michael Harris after defending himself during a store robbery highlights the importance of having robust policies and training programs in place to address workplace violence. There is significance in having comprehensive workplace policies on security and violence prevention, along with the associated employment, labor, and litigation exposures that organizations may face without them.

Starbucks St. Louis and Michael Harris Termination

Harris was terminated for defending himself during a store robbery, raising questions about Starbucks' response and the potential legal implications of such actions.

Organizations face employment and labor-related exposures when addressing workplace violence without clear policies and training. In the case of Harris, his termination has led to legal challenges related to wrongful termination or violation of labor laws—the balance between maintaining a safe workplace and respecting employees' rights is a weighty consideration.

In addition to employment and labor concerns, organizations are exposed to litigation risks when workplace violence occurs. Employers may find themselves vulnerable to lawsuits from employees, customers, or other affected parties without established security policies and violence prevention measures. These lawsuits can be costly.

Organizations should implement clear and comprehensive workplace security policies to mitigate the risks associated with workplace violence. These policies should encompass various aspects, including:

1. Develop proactive measures to prevent violence, such as access control, security systems, and employee training. Encourage employees to report any suspicious activity or concerns promptly.

2. Establish protocols for responding to incidents of violence or threats. This should include guidelines on how employees should protect themselves and others during emergencies.

3. Encourage employees to report incidents or potential threats, ensuring a confidential and anonymous reporting process. Timely reporting can help prevent violence and protect employees.

4. Regularly train employees on recognizing and responding to potential threats and violent situations. Ensure that employees are aware of their rights and responsibilities in these circumstances.

5. Maintain open and transparent communication with employees about security policies, procedures, and updates or changes. This promotes a culture of safety and awareness.

For passenger carriers, the TSA does require Passenger operations with Coach buses in specific geographical areas to comply with their Surface Security Transportation initiative. This is an excellent program for workplace violence that may take place in the mobile setting.

Recognizing the importance of workplace security policies, violence prevention measures, and employee training and Investing in the safety and security of their workplace, organizations reduce exposure to employment, labor, and litigation risks and create a more resilient and prepared workforce. A well-informed and trained workforce can respond effectively to threats, ultimately safeguarding the well-being of everyone involved.

The incident involving Michael Harris at Starbucks emphasizes the potential legal and reputational risks that businesses face when unprepared for workplace violence. Implementing and regularly reviewing these policies can help organizations protect their employees, customers, and bottom line.